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Shipping policy

Last updated: September 4, 2026

1. U.S. Shipping Coverage

We ship standard, non-custom photo booth machines to eligible addresses in the contiguous United States. We do not ship to Alaska or Hawaii.

Free shipping is included for complete photo booth machines delivered to eligible addresses in the contiguous U.S.

Accessories, replacement parts, custom items, and other non-machine products may have different shipping terms. Any applicable shipping charge will be shown at checkout or confirmed before payment is collected.

For international destinations outside the United States, contact us before ordering. Availability, shipping cost, and delivery time must be confirmed for the specific order and are not implied by our U.S. shipping offer.

2. Estimated Delivery

Standard, in-stock, non-custom photo booth machines are typically delivered within 3–6 business days from the order date. This is an estimated delivery window, not a separate processing-time and transit-time promise.

Custom logo items and other made-to-order products are produced and shipped separately. Their delivery timeline will be confirmed for the order.

Delivery estimates are not guarantees and may be affected by inventory, carrier service, weather, public holidays, address issues, or other events outside our reasonable control.

3. Fulfillment Locations

Our U.S. warehouse serves U.S. orders only. All currently listed 360 photo booth variants can be delivered to eligible addresses in the contiguous U.S., subject to inventory.

Custom items or specially configured orders may ship separately from another fulfillment location. We will confirm any material difference in timing or shipping terms before fulfillment.

4. Import Duties and Taxes

For any non-U.S. destination that we separately confirm, import duties and taxes may apply. If they are not included, any additional charges will be disclosed before payment is collected.

5. Tracking

When tracking is available, the tracking number will be sent after shipment. Tracking activation may take additional time after the carrier receives the package.

6. Address Accuracy

Please provide a complete and accurate delivery address and contact number. Contact us promptly if an address correction is needed. Changes may not be possible after an order has entered fulfillment or shipped.

7. Delivery Inspection and Damage

Please inspect the package and product promptly upon delivery. If an item arrives damaged, incomplete, or incorrect, retain the product, packaging, shipping label, and all packing materials, and contact us with your order number, photos, and video evidence where available.

8. Contact

For shipping, delivery, tracking, or destination questions, email support@smart360photobooth.com.