Overview
This website is operated by Smart 360. Throughout the site, the terms “we,” “us,” and “our” refer to Smart 360. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional policies referenced on this website.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
By using this website or placing an order, you confirm that you have read, understood, and agreed to these Terms.
Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction when using this website or our products.
Any breach of these Terms may result in the immediate termination of your access to our services.
Product Information
We make every effort to display product information, specifications, images, prices, and availability as accurately as possible. However, product images, colors, sizes, accessories, packaging, and specifications may vary slightly due to production updates, screen settings, photography, or supplier improvements.
Photo booth equipment, accessories, software functions, and included components may vary by model, version, warehouse, or product bundle.
We reserve the right to update, modify, discontinue, or replace products at any time without prior notice.
Pricing and Availability
All prices are listed in the currency displayed at checkout. Prices, promotions, discounts, shipping offers, and product availability may change without notice.
We reserve the right to correct pricing errors, product information errors, stock errors, or checkout errors at any time. If an error affects your order, we may contact you to confirm the corrected information or cancel and refund the order.
A product being listed on the website does not guarantee availability.
Orders and Order Acceptance
After you place an order, you may receive an order confirmation email. This confirms that we have received your order, but it does not mean the order has been fully accepted or fulfilled.
We reserve the right to review, refuse, cancel, or limit any order for reasons including but not limited to product availability, payment issues, suspected fraud, incorrect pricing, shipping restrictions, address issues, or other fulfillment concerns.
If we cancel your order after payment has been made, we will issue a refund to the original payment method.
Payment
We accept the payment methods shown at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
Some orders may be subject to fraud checks, payment verification, or additional confirmation before fulfillment.
If a payment is declined, reversed, disputed, or flagged as suspicious, we may delay, cancel, or suspend the order until the issue is resolved.
Shipping and Delivery
Shipping coverage, estimated delivery time, warehouse fulfillment, tracking information, duties, taxes, split shipments, and delivery restrictions are explained in our Shipping Policy.
Delivery times shown on the website or in emails are estimates only and are not guaranteed. Delays may occur due to inventory availability, carrier delays, customs clearance, weather, holidays, remote-area restrictions, incorrect addresses, or other circumstances beyond our control.
If we cannot ship an order within the expected timeframe, we will contact you with available options, which may include waiting for fulfillment, changing the shipping arrangement, or cancelling the order for a refund. For U.S. online orders, sellers must have a reasonable basis for stated shipping times and must obtain consent to shipping delays or provide a refund when required.
Returns, Refunds, and Exchanges
Returns, refunds, exchanges, cancellations, restocking fees, defective products, and non-returnable items are governed by our Return & Refund Policy.
Please do not send any product back without receiving return approval and return instructions from our support team.
For non-defective returns caused by personal reasons, the customer may be responsible for return shipping costs and applicable restocking or handling fees where permitted by law.
For EU customers, online purchases are generally subject to a 14-day withdrawal period, although exceptions may apply, including customized or personalized goods. Return postage may be the customer’s responsibility if properly disclosed before purchase.
Warranty and Technical Support
Eligible photo booth products include a 2-year limited warranty unless otherwise stated or required by applicable law.
Warranty coverage, free parts replacement, technical support, exclusions, warranty claims, and optional extended warranty service are governed by our Warranty Policy.
Warranty service does not cover misuse, improper installation, water damage, drops, impact, human damage, unauthorized repair, modification, normal wear and tear, or other external factors.
Optional extended warranty service is available only for eligible photo booth products and must be purchased within 30 days before the standard warranty expires.
Custom Products and Custom Logo Orders
Custom logo products, customized accessories, personalized items, and made-to-order items may require additional processing time and may ship separately from the main photo booth equipment.
Customized products may not be eligible for cancellation, return, or refund once production has started, unless the product is defective or incorrect due to our error.
Customers are responsible for providing clear, accurate, and usable logo files, artwork, text, and customization instructions. We are not responsible for delays or production issues caused by unclear files, incorrect information, low-resolution artwork, or delayed customer confirmation.
Software, Apps, and Digital Features
Some photo booth products may include software support, app compatibility, digital setup guidance, or third-party software use.
Software functions, app availability, updates, device compatibility, and third-party integrations may vary by product model, operating system, region, device version, or third-party provider.
We are not responsible for service interruptions, compatibility issues, policy changes, feature removals, account restrictions, or technical changes caused by third-party apps, platforms, software providers, payment providers, or device manufacturers.
Accuracy of Account and Order Information
You agree to provide current, complete, and accurate purchase and account information for all orders.
You are responsible for ensuring that your shipping address, billing information, phone number, email address, and order details are correct before submitting an order.
We are not responsible for delivery failure, delay, loss, or additional shipping costs caused by incorrect or incomplete information provided by the customer.
Prohibited Uses
You may not use this website or our products:
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For any unlawful purpose;
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To violate any local, state, national, or international law;
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To infringe upon our intellectual property rights or the rights of others;
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To submit false, misleading, or fraudulent information;
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To upload viruses, malware, or harmful code;
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To interfere with website security or functionality;
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To collect or track the personal information of others;
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To harass, abuse, insult, harm, defame, or discriminate against others;
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To engage in fraudulent orders, chargeback abuse, or unauthorized payment activity.
We reserve the right to terminate your use of the website or services for violating any prohibited use.
Intellectual Property
All website content, including text, images, graphics, logos, icons, videos, product descriptions, page layouts, designs, and other materials, is owned by or licensed to Smart 360 unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our website content, product images, branding, or materials without our written permission.
User Content, Reviews, and Feedback
If you submit reviews, photos, videos, testimonials, comments, feedback, or other content to us, you grant us permission to use, reproduce, edit, publish, translate, and display such content for marketing, website, customer service, and business purposes.
You agree that your submitted content will not violate the rights of any third party, contain unlawful material, or include false, abusive, or misleading information.
We reserve the right to remove or edit user-submitted content at our discretion.
Third-Party Links and Services
Our website may include links to third-party websites, payment providers, financing providers, shipping carriers, software providers, or other external services.
We are not responsible for the content, accuracy, policies, security, availability, or practices of any third-party websites or services.
Your use of third-party services may be subject to their own terms, policies, and fees.
Limitation of Liability
To the maximum extent permitted by applicable law, Smart 360 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost business opportunities, data loss, service interruption, or equipment downtime.
Our total liability for any claim related to a product, order, website use, or service shall not exceed the amount paid by you for the specific product or order giving rise to the claim, unless otherwise required by applicable law.
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
Indemnification
You agree to indemnify and hold Smart 360 harmless from any claim, demand, loss, liability, cost, or expense arising from your breach of these Terms, misuse of our products, violation of law, infringement of third-party rights, or fraudulent activity.
Force Majeure
We are not responsible for delays, failure to perform, or inability to fulfill obligations caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, war, labor disputes, carrier disruptions, customs delays, government actions, supply chain interruptions, power failures, internet outages, or other unforeseen events.
Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time by posting the updated version on this page.
Your continued use of the website after changes are posted means you accept the updated Terms.
Governing Law
These Terms shall be governed by the laws applicable to the business entity operating this website, without affecting any mandatory consumer rights that may apply in your country or region.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: support@smart360photobooth.com
